Jenny Rogers, a pioneer of executive coaching in the UK, shares her 18 years of coaching experience in an illustrative way that makes this book an essential and enjoyable reading for beginning executive and life coaches.
The author covers the core skills using comprehensive examples, highlighting the foundation values for coaching like creating a trustful relationship and how to use the language of coaching skillfully. The reader is guided through different coaching situations, beginning with getting to know the client through the use of questionnaires and tools like the 360° feedback. For each situation powerful questions are listed.
In the goal-setting part different client situations are displayed with possible solutions. The author also shows how to identify a person who is not coachable. The author explains the different phases of change and gives examples how to handle those situations. She especially highlights that the coach needs to be curious, honest and unafraid when coaching clients through change. Different tools and tips are offered to bring pace and interest to a session. The author emphasises the need for supervision when professional practising, explains the use and value of reflective practice, gives ethical guidelines and tips on training and accreditation. The last part of the book focuses on the coach-client relationship and its borders.
How the book contributes to the Coaching Profession
Through the vast use of examples it gives the beginner coach an extensive introduction while also acting as a guide for the own personal development through displaying different tools and techniques. It shows how to handle different situations and displays the boundaries of the relationship and the coaching itself.
Interrupting the client, with discretion, can be useful to get to the heart of things.
Being aware of the boundaries of my coaching skills.
Learn how to identify people’s “coachability”.
Learn the use of powerful questions and the value of using them.
It is not about the client liking you it is about the progress he makes. A successful coach has to challenge the client and not be afraid.
The future postcard exercise from the book works for me really well and helps the coachee to look at his problem solved from a different perspective.
In reflective practice on what went well/bad and how to improve it, make sure to also to write down the feelings you had and observed during the session and how you managed to stay centered.